Privacy Policy

193B Sheffield Road | Killamarsh
Sheffield | S21 1DX

Last Updated: 7th October 2026

At Akhtars (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.akhtars-sheffield.co.uk), make a table reservation, place an online order, or engage with our services.

This policy complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

 

1. Information We Collect

We may collect and process the following personal data about you:

  • Identity & Contact Data: First name, last name, email address, and telephone number when you make a booking, place an order, or subscribe to our newsletter.

  • Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform technology used to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We use different methods to collect data from and about you, including through:

  • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise (e.g., when making a reservation or placing a food order).

  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

     

3. How We Use Your Personal Data

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 
  • Contract Performance: To process and manage your table reservations and online food orders.

  • Legitimate Interests: To run our business, provide administration and IT services, ensure network security, and keep our website updated and relevant.

  • Consent: To send you marketing communications and promotional offers (only if you have explicitly opted in). You have the right to withdraw consent at any time by contacting us or using the unsubscribe link in our emails.

4. Disclosures of Your Personal Data

We may share your personal data with trusted external third parties who help us operate our business, process transactions, and secure our systems. These strictly vetted processors act on our behalf and include:

  • Web Hosting & Infrastructure: Providers such as Kualo and Xilo.

  • Online Ordering & E-commerce Platforms: Frameworks and plugins that facilitate your food orders, including OrderComet, WooFood, and WooCommerce.

  • Payment Gateways: Secure payment processors, such as Stripe, to handle financial transactions securely. (Note: We do not store your full credit/debit card details on our own servers).

  • Communication & Email Delivery: Services used to send order confirmations and notifications, such as WP Mail SMTP.

  • Security & Performance: Website firewall, security, and content delivery network providers, including Wordfence and Cloudflare.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Legal Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data (the “right to be forgotten”).

  • Object to processing of your personal data where we are relying on a legitimate interest.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or to a third party (data portability).

  • Withdraw consent at any time where we are relying on consent to process your personal data.

8. Cookies

Our website uses cookies to distinguish you from other users of our website, help provide you with a good experience, and allow us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your legal rights, please contact us at:

Akhtars Address:193 Sheffield Rd, Killamarsh, Sheffield S21 1DX

Email: info@akhtars-sheffield.co.uk

Phone: 0114 247 7666